Shipping policy

We provide free shipping on all orders. We also offer the option of free gift wrapping, should you require it - just select this at the checkout. After placing your order, you can track your shipping. All orders will require a signature upon delivery.

United Kingdom

All UK orders are delivered with Royal Mail Special Delivery. Orders placed before 1.30pm will usually be delivered the following day, subject to stock.

Europe

Orders will be shipped using Fedex. Please allow up to 5-7 days, depending on your location.

Countries we ship to:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Worldwide

Orders are shipped using Fedex. Please allow up to 14 days depending on your location.

Countries we ship to:

USA, Canada, Hong Kong, Japan, Malaysia, Singapore, Thailand, Australia, Bahrain, India, New Zealand, Qatar, Saudi Arabia, UAE.

Returns, Refunds & Exchanges

We are sure you will love your purchase with us, but should you have made the wrong selection you can return your item within 14 days and we will be happy to arrange an exchange or a full refund for you (please be aware that, on international deliveries, we cannot refund the initial delivery/insurance surcharge or import duty, nor can we refund any delivery charges).

Please call us on +44(0)1892 534 018, stating the reason for your return, and pack your parcel securely in the original box and packaging. We strongly recommend you use recorded delivery or another secure method of delivery for this as we cannot be held responsible for non-delivery of returned goods. As we do not store card details on our database, once we have received your returns form, we will contact you by telephone asking for your card details in order to process your refund, this will be via the original payment method. It may take 5 to 7 working days before your transaction appears on your statement.